An unidentified public figure discovered that ChatGPT was reporting an incorrect date of birth and this could not be corrected. Because of this incident, OpenAI faced another complaint to the EU.
The non-profit privacy rights organization noyb filed a complaint with the Austrian data protection authority on behalf of an unnamed complainant (described as a “public figure”).. The complainant discovered that the AI chatbot was giving incorrect information about the date of birth when the person asked ChatGPT about themselves, writes TechCrunch.
Under the General Data Protection Regulation (GDPR), which governs how the personal data of regional users can be processed, people in the EU have the right to have inaccurate data about them corrected. OpenAI's privacy policy states that users who notice that an AI chatbot has generated factually inaccurate information about them can request a correction. However, noyb claims that OpenAI does not comply with this obligation. The company allegedly refused the complainant's request to correct the incorrect date of birth, saying it was technically impossible, and instead offered to filter or block the data based on certain clues, such as the complainant's name.
The organization said it is asking the Austrian regulator to investigate the complaint about OpenAI's data handling and is calling for a fine to ensure future compliance. Fines for non-compliance with the GDPR can reach 4% of a company's global annual turnover.